Answers to Common Questions about
Our Services and Policies
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FAQ
Booking a ride with Zwa Nga is simple:
1. Open the Zwa Nga app and sign in.
2. Enter your pickup and drop-off locations.
3. Choose your preferred ride type.
4. Confirm your ride request, and a nearby driver will be assigned to you.
5. Track your driver in real time and enjoy your ride!
For ride, food, or delivery services, tracking is easy:
1. Open the Zwa Nga app.
2. Go to the Orders/Rides section.
3. Select the current ride or delivery.
4. View the live location of your driver or delivery personnel on the map.
5. Receive real-time updates on your ride or order status.
We accept multiple payment options for your convenience:
* Cash payments (pay your driver directly).
* Mobile Money (M-Pesa, Orange Money, Airtel Money, Africel Money).
* Credit & Debit Cards (Visa, Mastercard).
* Zwa Nga Wallet (Top up and pay seamlessly through the app).
If you’re interested in becoming a Zwa Nga driver, follow these steps:
1. Download the Zwa Nga Driver app or visit our website.
2. Sign up and submit your application.
3. Provide the required documents (valid driver’s license, vehicle registration, insurance, and ID).
4. Attend an onboarding session (online or in person).
5. Once approved, you can start accepting ride requests and earning!
Zwa Nga operates across major areas of Kinshasa, including:
- Gombe
- Limete
- Ngaliema
- Matete
- Lemba
- Kasa-Vubu
- Mont Ngafula
- Selembao
- And many more!
We continue expanding to serve more locations. Check the app for real-time service availability.
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