Privacy Policy

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Privacy Policy for ZWA NGA

Effective Date: 18-Jan-2025

At ZWA NGA, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our mobile application and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Payment details (encrypted and secured)

b. Location Data

  • Real-time GPS data to provide accurate ride and delivery services.

c. Usage Data

  • App usage patterns, preferences, and interaction data to enhance your experience.

2. How We Use Your Information

We use the collected data to:

  • Facilitate ride bookings and deliveries.

  • Provide real-time tracking and notifications.

  • Process payments securely.

  • Improve app functionality and user experience.

  • Send important updates, such as policy changes or service disruptions.

  • Ensure user safety and fraud prevention.

3. Sharing of Information

We do not sell your personal information. However, we may share information with:

  • Trusted Service Providers: For payment processing, customer support, and other operational needs.

  • Legal Authorities: When required by law or to protect the rights and safety of our users and platform.

  • Third-Party Analytics Providers: To understand app performance and user behavior (data anonymized).

4. Data Security

We employ advanced security measures to protect your data, including:

  • Encrypted data transmission.

  • Secure storage of sensitive information.

  • Regular system audits and updates.

Despite these measures, no system can be entirely secure. Please ensure your account credentials are kept confidential.

5. Your Rights

As a user, you have the following rights:

  • Access your personal data.

  • Request correction or deletion of your information.

  • Opt-out of non-essential communications.

  • Withdraw consent for location tracking (may affect app functionality).

To exercise these rights, contact us at support@zwanga.com.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

  • Enhance app performance.

  • Save user preferences.

  • Analyze app usage trends.

7. Children’s Privacy

Our app is not intended for users under 18 years of age. We do not knowingly collect data from children. If discovered, such data will be promptly deleted.

8. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via in-app notifications or email.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@zwanga.com
Phone: +1-25899398787

By using ZWA NGA, you consent to the terms outlined in this Privacy Policy.